Frequently Asked Questions

Our pricing varies based on the complexity of the project, materials used, and turnaround time. Basic alterations (hemming, taking in/out) typically start from GHS 20-50. Custom garments range from GHS 150-500+ depending on design and fabric. We provide free quotes after an initial consultation where we discuss your specific needs.

Turnaround times depend on the service: Simple alterations typically take 2-5 business days. Custom garments usually require 1-3 weeks depending on complexity. Bulk orders may need 3-6 weeks. Rush services are available for an additional fee if you need your items sooner. We'll provide a specific timeline during your consultation.

You have options! You can bring your own fabric if you've already found something you love, or we can help source high-quality fabrics for you. We have relationships with trusted fabric suppliers and can recommend materials based on your design, budget, and preferences. Our consultation service includes guidance on fabric selection.

Absolutely! Bring photos or images of designs you love, and we'll work with you to create a similar garment tailored to your measurements and preferences. We can make exact replicas or modify designs to suit your style. Just keep in mind that some details may depend on fabric availability and feasibility.

Care instructions vary based on fabric type. Generally, we recommend: Hand washing or gentle machine wash for delicate fabrics like silk or traditional Kente cloth. Regular machine wash for cotton and everyday wear items. Dry cleaning for structured garments like suits and formal wear. We provide specific care instructions with each garment and are always available to answer questions about maintenance.

Yes! For custom garments, we typically schedule 1-2 fitting sessions to ensure perfect fit. The first fitting allows us to check the basic structure and make adjustments. A final fitting ensures everything is perfect before completion. Fittings are included in our custom sewing service at no extra charge.

We require a 50% deposit for custom projects, which is non-refundable once work begins as materials are cut to your specifications. However, we're committed to your satisfaction and will make reasonable adjustments to ensure you're happy with the final product. Alterations can be cancelled before work begins for a full refund. We stand behind our quality and will address any concerns promptly.

Definitely! We frequently create matching outfits for weddings, corporate events, church groups, and special occasions. We offer competitive pricing for bulk orders and can work within your timeline and budget. Contact us early to discuss your event needs, and we'll create a customized plan for your group order.